Just wanted to let you know something about our group trip to Kelowna earlier this year. At the Quail course, we were all given a $10 credit because two tiny patches of green were roped off as unplayable. Essentially we all got a free sleeve of balls due to a very minor course issue. I (and the rest of my group) was totally impressed by this gesture by the Quail course...something many courses would not have done. That really made a positive impression on us. We in BC sometimes complain about service, but certainly not at the Quail course. They were top notch in every way. Thanks again, we are looking forward to next year's trip!

Read More ...

The Dunes at Kamloops and Ross Marrington- BC Golf Guide have had a great business relationship since 2005. During this time I have seen BC Golf Guide grow as a company and has eventually turned in to one of our most popular booking avenues for our out of town guests. Having said that, this relationship has transpired due to a great personal relationship with the owner, Ross Marrington. Ross gets it. He attends our BCPGA trade shows and has built a personal relationship with the majority of the golf professionals in the interior of BC and beyond. His attention to detail on group size changes and communication with our staff is second to none, there are rarely any mistakes made on the entire booking/cancellation process. This relationship building has been imperative to business relations with myself and Ross and weve seen an increase in destination rounds due to continuing popularity of his company. Another attribute to BC Golf Guide is, Ross is the only Tour Operator owner that makes a conscious effort to bring his own personal group of 24-36 players to our club and others in the interior each year. This does not happen with other agencies and is a unique trait that Ross makes a conscious effort to bring extra revenue to the golf clubs he deals with, and we all appreciate it.
Sincerely,
Mike Porco, Former Director of Golf
The Dunes at Kamloops

Read More ...

Morning Ross,

May I thank you for the excellent organisation and support you provided to us. The Borgata Lodge was quite superb and the courses challenging. All in all - a great holiday. We did try to call you directly to say 'thanks' but could not get through. Ah well, back to work.

Read More ...

Hi Ross,

Well here we are back in the UK after a super vacation in Canada. We would all like to pass on our thanks for making our holiday just perfect and organizing Predator Ridge at such short notice, it really rounded the holiday of great and saved us a big headache in trying to make our own arrangements. They guys enjoyed the 27 holes at Predator Ridge as much and if not more than Bear Mountain which is saying something. We hope when in Canada next you will still be around and active in BC Golf Guide to organize our golf. Thanks again for making Canada so memorable.
Kind regards
Loraine, Barry, Sandra and Ray - England

Read More ...