Hi Ross,

Just arrived back from golf trip it was very good, courses were good, some winter kill on Salmon Arm and three temps but still good, Hyde Mountain had spectacular views and the only time we got any rain was on the 18th hole, other than that we didn't see any real rain. Canoe Creek and Talking rock were my favorites but all 5 were very good and none of us were disappointed. The Podollan Inn was good and the staff were very friendly and efficient. So all in all it was a very satisfying Shuswap golf trip.

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Danny thanks for organizing this trip to Palm Springs and working with me.

You have gained a new loyal customer

Cheers

Gary Lewis, VP - Ledcor

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The Dunes at Kamloops and Ross Marrington- BC Golf Guide have had a great business relationship since 2005. During this time I have seen BC Golf Guide grow as a company and has eventually turned in to one of our most popular booking avenues for our out of town guests. Having said that, this relationship has transpired due to a great personal relationship with the owner, Ross Marrington. Ross gets it. He attends our BCPGA trade shows and has built a personal relationship with the majority of the golf professionals in the interior of BC and beyond. His attention to detail on group size changes and communication with our staff is second to none, there are rarely any mistakes made on the entire booking/cancellation process. This relationship building has been imperative to business relations with myself and Ross and weve seen an increase in destination rounds due to continuing popularity of his company. Another attribute to BC Golf Guide is, Ross is the only Tour Operator owner that makes a conscious effort to bring his own personal group of 24-36 players to our club and others in the interior each year. This does not happen with other agencies and is a unique trait that Ross makes a conscious effort to bring extra revenue to the golf clubs he deals with, and we all appreciate it.
Sincerely,
Mike Porco, Former Director of Golf
The Dunes at Kamloops

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Hi Ross,

Just wanted to say thanks for arranging everything. The trip was great and all the course were awsome and accommodations was great as well. The Prestige is really nice. Loved Predator and Kokanee Springs. Thinking about a short trip at the end of summer maybe to Kelowna for a golf trip (2 nights) (Bear, Quail & Predator). Randall


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Hi Ross,

Just sending off another much deserved thank you to yourself for our recent Kelowna golf getaway last weekend. As usual, it was spectacular and everything went off without any glitches, etc. The weather even was surprising good with just one small shower over 4 rounds. All the courses were in mint condition and our guys thought they were in heaven each and every course!!!! We had one of our guys bail on the whole trip the night before....but it seemed to work much better with just 4 golfers as you can imagine. Thanks so much again for the excellent service you provide us each and every year. Looking forward to talking to you next year when we get to do it all over again!!! Thanks, Scott

PS. We are thinking of organizing a winter excursion as well.....perhaps Phoenix/ Palm Springs???? Do you or could you arrange something like that. It most likely won\'t be this winter but 2012 and beyond for sure.

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Ross, please accept my apologies for responding so late after our trip, but June is a very busy month for me.
I just want to thank you for having our trip so well organized. The accommodations were great, and all of us were very impressed with the courses. Kelowna has another winner in the Black Mountain course ( None of us got close to your 79, but we will blame that on the alcohol factor). We are most definetly doing this again next year, and will be calling on you to get us set up again. On behalf of the group Thank you.

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Ross,
Just wanted to thank you for putting the golf trip together.We just returned last night and all 4 of us had great time.

Predator Ridge was the hi-lite as the golf and the accommodations were 1st class.We already discussed coming back next year when the Ridge course opens.

I strongly recommend paying the extra $$ and staying at Predator Resort. The golf course was perfect for a low handicapper as well as high one.The practice facilities,the food,and the staff were as good as I've seen, even the unpredictable weather was only a minor
inconvenience and it gave us an excuse to check out the Fitness Ctr after the round,which was a bonus.

The Rise was an interesting course,with incredible views but I don't think I would play it again as there were too many blind shots and strange holes.The last 4 holes were my favorite, even though I incurred a couple of penalty strokes. I'd only recommend it to low handicappers and short straight hitters.The staff & treatment was excellent.

Kelowna Springs was ok and it was nice to play an easier course on the last day. Thanks again Rick & the guys

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Just a belated note to thank you for the wonderful job on booking our golf trip. Everyone had a great time. The hotel was very good to us as far as the meeting room went and we were able to use it both nights. The golf courses were great especially the Dunes which every one agreed they liked better. I am sure you will hear next year from the couples planning that trip. Again thanks and if you ever need to refer a satisfied customer we will all be glad to contribute.

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Just wanted to let you know something about our group trip to Kelowna earlier this year. At the Quail course, we were all given a $10 credit because two tiny patches of green were roped off as unplayable. Essentially we all got a free sleeve of balls due to a very minor course issue. I (and the rest of my group) was totally impressed by this gesture by the Quail course...something many courses would not have done. That really made a positive impression on us. We in BC sometimes complain about service, but certainly not at the Quail course. They were top notch in every way. Thanks again, we are looking forward to next year's trip!

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Thanks Ross for your assistance in putting our trip to Kelowna together.The weather was great & the course selection was terrific.Predator Ridge was our favourite.The Rise would be a close second,definately need to play this one more than once to find your way around it.Tower Ranch is another great track.All of these have spectacular views.Osoyoos Desert was a fun course but too far to drive for just one round.The Bear was a great choice for our opening round but Black Mountain was a bit of a disappointment.It doesn\'t stand up against these other courses.The Holiday Inn was a good choice & their breakfast every morning got us started on the right track.Overall a great experience.Thanks again.

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Morning Ross,

May I thank you for the excellent organisation and support you provided to us. The Borgata Lodge was quite superb and the courses challenging. All in all - a great holiday. We did try to call you directly to say 'thanks' but could not get through. Ah well, back to work.

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Good morning Ross. Just a short note to inform you that the package you provided to the seven golfers from the lower mainland was a great success.

Everything went smoothly, without a hitch. We enjoyed a sunny round of golf at Tobiano. The wind got up for the last four holes and cooled it off, but nothing compared to what it might have been.

Wednesday was cooler and rainy in Kamloops, but the sun came out when we arrived at Talking Rock. Played the entire round without one drop of rain. All the golfers enjoyed that course, commenting that it was more \'player friendly\' than Tobiano, and held much different but very beautiful scenery. Eagle Point did not disappoint on Thursday morning, and they all left having enjoyed their trip into the interior.

Thanks again. Bill Brown


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Thanks for organizing our recent golf holiday. We had a great time and the Watermark Resort in Osoyoos, it was perfect. It is brand new and in a great location, with a nice little restaurant downstairs. They gave us a two bedroom and the lake view was perfect. We enjoyed the Osoyoos CC, desert course, as the weather was perfect. We golfed Monday in thunder and pouring rain at Inkameep, with a couple from our own course in Richmond. We joked how only Vancouverites would golf in this rain. Fairview was excellent, sunny, and hot. Thanks again for everything.

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Just wanted to send you an email to say how much I appreciate everything you did to organize our trip. Absolutely everything was perfect! You made me look really good as the organizer. Everyone loved the fact that all they had to do was show up and everything was looked after. I highly recommend the Hampton hotel. The staff was fabulous, room was exceptional, and the pool / hot tub / and even the water slide made for a great way to soothe some aching muscles at the end of the day. Even the breakfast was quite good and the topping on the cake was fresh baked cookies when we checked in at the desk. SWEET. I do not know how you managed to pull off the incredible weather we got but great job there too! Thanks again and you can look forward to booking our group again next year. Paul Cowl

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Hi Ross,

I wanted to thank you for helping set up our golf trip last month. The accommodations at the Manteo were very good and the golf was fantastic. The round at Tower Ranch was the highlight. We look forward to returning to Kelowna or Kamloops (or Whistler?) next year. Booking through you was very easy and effective and we will go this route again. I will also recommend you to anyone else who is thinking golf. Thank you Rob Sim

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I wanted to thank you for helping pull together another excellent golf trip to Kelowna.

I have been \"chairman\" of our annual golf trip since its inception 8 years ago. This summer (2010) was our second trip to Kelowna, and the second time I relied on you to orchestrate the hotel bookings, tee times, and ground transportation.

Once again, I was impressed by your professionalism and attention to detail. Your course recommendations over the past couple years, including the Bear, the Quail, Predator Ridge, Gallagher\'s and Shannon Lake, have all been well received by the guys. In fact, this year was unanimously tagged as the \"best\" and \"most memorable\" of all the previous trips by my friends.

As it will fall on me to plan our 9th annual trip next year, I have no doubt that we will be returning to Kelowna for the third consecutive year...and I will be in touch early in 2011 to start putting that together with you again.

Thank you again - A. Keats

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Ross, thanks so much for organizing our BC golf holiday. We had a great time in spite of the weather!

St Eugene Mission is a lovely resort - food was good and staff were friendly. The resort has wonderful ambience and it was very clean and totally non-smoking.

We golfed at St. Eugene the first day - sunny and warm - great course. Wednesday it sprinkled on and off all day but we enjoyed Trickle Creek - very challenging course and beautiful views. Would love to go back when the weather is better. We passed on Shadow Mountain as it poured rain and we thought the course would be really soggy - and so would we. We asked about a rain check but they said we would need to discuss with you - based on our previous conversation, I gather that unless they closed the course, we are out of luck? (Editors note - Yes this typically the case however we will get Donna 2 rain checks)

On the whole though, it was a great getaway. Thanks again for your help in putting it together.

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Hello Ross

A quick note to thank you, once again, for an excellent golf weekend. The opening round at Predator Ridge was spectacular, Harvest offered great service, quick greens and tough rough. Gallagher's Canyon new greens are exceptional,this course gets better every time you play it. Tower Ranch was everyone\'s favourite and in unbelievable shape. Black Mountain is a unique experience with really friendly people and Marmots. The Rise is the toughest of the courses we played and we are all in agreement that we should play it again, with more balls. The rooms at the Ramada were comfortable and the food options at the pub and restaurant were more than ample. The shuttle service is a definite must, Taylor was terrific.

The trip was a huge success and I look forward to working with you again on our next trip.

Sincerely,
Rick Albus

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Hi Ross,

Well here we are back in the UK after a super vacation in Canada. We would all like to pass on our thanks for making our holiday just perfect and organizing Predator Ridge at such short notice, it really rounded the holiday of great and saved us a big headache in trying to make our own arrangements. They guys enjoyed the 27 holes at Predator Ridge as much and if not more than Bear Mountain which is saying something. We hope when in Canada next you will still be around and active in BC Golf Guide to organize our golf. Thanks again for making Canada so memorable.
Kind regards
Loraine, Barry, Sandra and Ray - England

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Hi Ross!!

Thank you so much for setting this all up for us, we had a great time, great weather and all the courses were in really nice shape! Our favorite was Balfour but we enjoyed all of the courses as they were really different from each other.



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Hi Ross,

I greatly appreciate all the assistance in setting up our 35th \"Okanagan Master\'s\". Four rounds, three nights of a golf extravaganza for our 28 guys from Nanaimo! As usual, we had a blast! We stayed one night at Quaaout Lodge, played Talking Rock twice before moving on to Kamloops, staying at the Ramada Inn and golfing at Sun Rivers then The Dunes. (Would have liked to play Rivershore but it was not available). Here\'s our input:

Quaaout Lodge is an outstanding facility with great rooms, great hot tub, pool and steam room. Fantastic views. The staff were friendly and helpful but the food and beverage service was \"wanting\". The F & B staff were not overly busy but they seemed disorganized and untrained. It took (and I\'m not kidding) one and one half hours for three of us to get our dinner meal on Sunday June 5th. Also, several of our participants commented that they objected in principal to paying 12% HST, 7% B C Liquor Tax AND 5% First Nations Tax! Some of our group participated in the Sunday Brunch, which received high marks, and all 28 had dinner, breakfast and lunch after golf before departing. The quality of the \"from the menu\" meals was good.
At Talking Rock we found the staff friendly, welcoming and very accommodating. Our guys rated the course as excellent and very suitable for our diverse handicap group (8 - 28). Very good practice facilities with driving range having grass tees. The greens were slower than they looked! Many said they would enjoy playing all four rounds at Talking Rock and stay at the Lodge if the F & B dept. could get their act together.
At the Ramada Inn in Kamloops we found the staff friendly and accommodating and the rooms adequate for our needs. June 6th.,26 out of 28 watched game 3 of the Stanley Cup finals in the 3rd floor lounge, had dinner and enjoyed a few cold ones. The lounge staff was fantastic and the food good. Tuesday, June 7th was our wind up hosted banquet which was held in the same lounge. We had arranged to have a N Y Steak Bar-Be-Que. Sreaks were cooked to order then salad, vegetables and fixings, along with apple pies and whipped cream were set up buffet style. It was extremely well handled and our guys raved about the meal. Once again the two lounge servers were outstanding and the young gal who cooked the steaks did an outstanding job.
Breakfasts were buffet style in th 2nd floor restaurant. Great for golfers in a hurry.... handled well and we very much appreciated the kitchen and serving staff opening at 6:30 a m (instead of the usual 7:00 a m) enabling us to meet our 8:00 a m tee time at the Dunes. Food was tasty and plentiful. The Ramada is an older style hotel/motel but has been up-dated and generally suited our needs well. Very good large hot tub!
The Pro Shop, starter and restaurant staff at Sun Rivers were friendly and most accommodating. Good practice facilities. Some of our high handicapers found the course harder than most and struggled with the many \"blind\" shots. Lower handicapers generally enjoyed the challenge. Likely would select a different course next time.
The Pro at the Dunes requested that the event organizer sign the \"waiver\" for all power carts which was politely refused....instead each power cart driver signed the waiver accepting responsibility for bodily injury or property damage and we were on our way. Staff and owner Bill Bilton Jr were very friendly and most accommodating. Great new Clubhouse. The golf course was enjoyed by all even though some greens had been heavily fertilized that morning and a few greens were damaged. Seven foursomes....and the round took from three and a half hours for the first group to just under four hours for the last group. The course is very playable and suited our guys very well. We shall return! FYI our rough calculations indicate that our group spent between $38,000. and $40,000. for the entire 6 days most of us were on the road.
Thanks again Ross. Cheers!
Dave

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August 1st 2010

Just wanted to express my thanks once again for our recent golf excursion to Kamloops which you had a huge hand in making it one of our best ever!!! The weather was amazing...33-35 C everyday and what can I say about Tobiano...probably one of my top 2 courses I have ever played ( same goes for the rest of our group ) Some tougher holes than others but the whole experience was unreal!! I will be in contact with you in April of 2011 to make this all happen once again. More than likely back to Kelowna but we\'ll see!?! As a group, we are talking about making this a bi-annual thing but you know how that works with wives, etc.....it\'s a \"work in progress\".

Thanks again Ross, Scott Torget

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Ross,

Another great trip in the books, thanks to you. Although I did manage to lose our three round low-net tournament by one stroke, which still sticks in my craw.

But the accommodations were good again, and the courses - wonderful. Tower Ranch and Black Mountain were delightful. Our final round was at Black Mountain, and the course was in great shape, the staff were friendly, and the clubhouse an excellent place to wrap up the proceedings.

Our third consecutive fantastic trip booked through bcgolfguide.com!

Thank you again for fixing the shuttle at the last minute. I know that it was not for want of effort on your part, and I appreciate your diligence in helping correct the problem for us.

We will likely return to the Okanagan next year, but I think we will be looking for different accommodations in future. Perhaps a couple multi-bedroom condos at the same complex or a rental house with enough beds to have our own deck space/patio, and perhaps a barbecue.

Further, the Delta Grand, though the rooms are fantastic and beds great - they don\'t have Golf Channel. As our trip always coincides with the Open, in future we will need access to the highlight loop so we can keep abreast of these important matters.


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We just flew home from Kelowna today and I want to thank you for setting up a great trip for us. The Manteo Resort was an awesome place to stay and they treated us really well.The weather was challenging...we even got a few minutes of snow on Tuesday at Kelowna Springs...but we still enjoyed the courses. Another year we may choose to come the last week of April to catch a bit more spring!

All of the personal at the courses were great to us as well. BCgolfguide.com seems to be held in high regard by the people out there. The new course, The Club at Tower Ranch, is definitely a winner...we enjoyed our round there and will add it to our list of must play courses. Thanks again for setting up our trip. You did a great job!
Deena Forrester - April 2009

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Hi Ross,

Just saying to you from me and my wife that we had a great time at Salmon Arm and playing golf and relaxing at the beaches. Thank you very much and we will be looking to do this again and having you set it up in the future.


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hey ross. just a note about our trip to Kamloops. it was awsome!!! all the courses were excellent. the weather was great and all the boys had a great time. thankyou very much for all your help. we are planning for next year. probably we will golf Okanagan and Kelowna areas. will be in touch with details . thanks again!! m. firestone

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Hi Ross,

Here is a pic of Ben and I on the Ridge Course at Predator Ridge. I just wanted to say that we had a great time and that planning the trip through you was most certainly one of the reasons why the trip was great.

The price we paid, and selection of tee times you made available was phenomenal. Many thanks.


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Hi Ross,

Just wanted to drop you a line and let you know how PERFECT everything was. The four courses we played were truly awesome! Especially the Ridge course at Predator and Tower Ranch. Tower is going to be truly something special in a few years once they have GPS and some of the “resort” luxuries. The cottages at Predator could not possibly have been any better. We had everything we needed there and the views and luxury were the icing on an incredible 4 day trip. We are ready to book again for next year. I would like the same cottages except next year we will probably play all 4 rounds at predator and never have to leave our cottages the whole time. I can’t tell you how amazing it was to finish the round and be back at our room within a minute, walk in while still wearing your golf shoes and pour a drink. Then sit on the balcony and watch (and heckle and cheer) the groups finishing out on 18. As usual you did a perfect job with the arrangements and everything went off without a hitch. I don’t know how you managed to keep the rain away as it was all around us but we never got wet and even got a bit of a tan in the process. Keep up the good work and we look forward to seeing you at the golf show and then again next year in Kelowna.

HACK 2011 organizer

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Hi Ross. Just wanted to let you know that we had a great time & the 3 courses we played were spectacular. Osoyoos Golf & Country was great scenery and managed to finish before a storm blew in. Balfour was so much fun especially the back 9. And last, Kokanee Springs which is amazingly beautiful, very challenging and we would love to play it again. The Kootenay Lakeview Lodge....all I can say is WOW - the view is stunning and the food at dinner was amazing on both nights!!!
Thanks again Ross for taking care of us and we will
definitely be in touch with you again. Cheers!

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I wanted to say thanks once again for setting up our golf trip this past weekend. It was awesome as always. A little rain on the Friday but the rest of the weekend turned out great. Thanks for the excellent service you and your company provide....it's outstanding!!!! When I did have any questions or anything else to do with the trip, your response was immediate and very professional.
Talk to you next year Scott - Lower Mainland BC

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Thank you for arranging our Kelowna trip for us. The Accent Inn was in a great location and the beds very comfortable and clean.

We enjoyed the courses you picked (Sunset Ranch, Black Mnt and Shannon Lake). So many nice courses there, loved the scenery and there was a nice breeze on each of them that made the heat more bearable. We headed to the lake after every game which was refreshing.

We will keep your number for sure for any future golf trips.

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Thanks for organizing the golf Ross. We had a great time dispite the very chilly weather. We would all like to do Black Mtn again when it\'s warm and not so windy and snowy. We did enjoy The Rise and Canoe Creek as well. Very much spring conditions. We also loved the hotel in Salmon Arm (Podollan Inn) but can\'t say we were really taken with Kelowna\'s Accent Inn. Hope to be out that way again in the summer. (it will be summer some time won\'t it?)
The Lozerons and The Tuckers

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Ross and Co.

Once again, a flawless execution. I called with the days we had available and the courses we wanted to play. BC Golfguide lined up the rooms and rounds for our foursome within a few hours and we were off within the next couple days. Played The Rise, The Ridge, Canoe Creek and Tobiano in three days!
Great vacation. Thank you for your service
Will call again in the Fall.

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Hey Ross. Thanks for putting together a great golf & stay package. Everything went perfectly. The Cove in Westbank was excellent, the tee times were all booked and the golf courses were expecting us. I would recommend your services to anyone planning a golf trip. Thanks again.

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Ross….My time at Tobiano was more than I could have hope for or imagined!! The course is terrific, and the staff was second to none. I can not wait to come back again. Surely, it will be an annual trip for me at least. Dave, Nicole, Jesse, Sam and the other gals in the restaurant went the extra mile to make my experience memorable. Miles left me a momento, which I will send him a thank you note for. A golf club head cover…horse with Tobiano written on it! Fanatastic!! I appreciate all you did to put the lodging and golfing together…and for passing on the vette pics. A way cool trip!!



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Danny, thanks again for your help with our Bend Oregon trip. Everything went great.

Caleb Anderson took an interest in our entire trip and made every effort to make us feel welcome. The bookings with the other courses went like clock work.

The recommendations were spot on. Tetherow was terrific, though the greens were recently sanded so we missed out on what are reputably beautiful and fast greens. Brasada was a real contrast to Tetherow. It\'s another beautiful course with a completely different feel. Huge views and lots of decisions involving changes in elevation. The wildfires in the area partially obstructed the view of the mountains, but the views were still great.

The Nicklaus course at Pronghorn was our favorite. It\'s a beautiful desert course that doesn\'t overpower the desert. Rather, it lets the desert in to serve as part of the landscape. Nicklaus is a thinking man\'s designer. You\'re never sure you see all the options or all the possible consequences. If your shot is below average there is likely to be a consequence. There were no lucky misses. We (including a 3 and a 6) were all mentally tired after the round. We have great respect for Nicklaus after playing his courses at PGA West, La Paloma and Pronghorn.

We have a gift to send to you. What address should we use? Is there a carrier that works best from USA to Canada? Thanks, again. We\'ll be back.


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BC golf guide assisted with your 2009 trip and again in 2010, the personal service was what really made the difference. Having done trips before, Ross was always available to make adjustments without an issue, my wife and I really enjoyed Tower and Sunset. Look forward to coming back in 2011 when we can play both predator courses.

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Hi Ross,

Thanks for putting together the golf package. We had a great trip. Golfing these courses was awesome, especially enjoyed Tobiano, though it was very windy, the views were great, the golf course in immaculate condition, though challenging! lol Hotels were all good too.

Thanks again, and hope to do business again soon!
Regards, Nicki


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Hey Ross. I thought I would drop you a line and let you know the golf trip was great. Canoe Creek was a great suggestion I probably enjoyed that the most out all 3 courses it was in mint condition.

The hotel was fabulous and they were great treated us very well. Thanks again for all the help and I will be in touch in regards to next years tourney.

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I have had great success in using Ross Marrington at BC Golf Guide for booking our golf trips. We have had bookings of sixteen golfers and it has saved me hours time and effort, and all trips have been flawless.

I now know I can not beat any price he provides.
I will not hesitate to use Ross, or recommend his services, in the future!


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